What happens to the paintballs and prepayments for players who do not turn up?

At Delta Force Paintball Australia, we understand that plans can change. To ensure your group isn’t disadvantaged by a no-show, we have a clear “Credit Place” policy:

• Credit for Future Use: If a player is unable to attend on the day, their entire payment value—including their entry, equipment, and paintball allocation—is carried forward as a credit place on your booking profile. All prepayments and paintball allocations are non-refundable and non-transferable.

• Non-Transferable on the Day: Please note that these allocations are strictly non-transferable between players on the day. This means a no-show player’s paintballs cannot be used or shared by other members of the group during that session.

• Redeeming Your Credit: This credit can be applied to a future paintball booking at any of our Australian centres, allowing the absent player (or a replacement) to join a future mission.

• Why this policy exists: We staff our centres and prepare professional-grade equipment based on your confirmed player count to ensure the best possible experience for all guests.

Pro-Tip for Australian Players: If you know in advance your numbers have changed, call our National Booking Office on 1300 850 744. We recommend only prepaying for players who have 100% confirmed, as you can always add more recruits to your squad later.